SEMESTER COURSES

3 credits
45 hours

Organizational Development & Management of Change (Leadership & Management)

Dr. Sanjeev P. Sahni & Jeevan Deep Sehgal

Organization Development (OD) focuses on planned change in a total system. That system can range from a work unit through a company division up to an entire organization. Starting with an initial historical perspective of the field, the course explores the core organizational model of entry/contracting, diagnosis, feedback, implementation and evaluation. Working from this core model, students examine the range of OD interventions used in the past and present. Organization Development is both a science and an art. Effective OD is achieved through a system focus and approach. Yet both the choice and the success of OD implementations are also strongly influenced by organizational needs, organizational politics, market forces and fad. Thus, in examining and discussing OD interventions, students will learns to maintain a focus on the business problem/issue that is the target of the implementation.

3 credits
45 hours

Organizational Behaviour & Business Psychology

Dr. Sanjeev P. Sahni & Dr. Shilpi Sharma

Organisation Behaviour is an important aspect of management since it facilitates the understanding of how human beings deal with and within organizations, large or small, working in teams and so forth. It concerns itself with the complicated patterns of individual and group working. Thus, one of the major purposes of imparting Organisational Behavior course is to provide the students with an insight into the complexities of human behavior in general and in the organizational context in particular so as to enable them to deal this delicate issue with maturity and pragmatism. This course provides students with an opportunity to develop a way of thinking about individual, group, and competitive factors that influence the functioning of any business (or other) organization. This course will also allow you the opportunity to understand how co-workers behave which in turn will allow you the skills to deal with them in a professional manner. Problems in actual organizational life seldom occur in a way that can be captured in one topic, or explained by simple linear causation. Therefore the course work weaves together a number of threads in organizational life, addressing themes or topics in combinations as they come into focus in the major segments of the course. In general terms, the overall goal of this course is to facilitate improvements in managerial and organizational effectiveness through an understanding and appreciation of the field of organizational behavior.

1.5 credits
22.5 hours

Competency Mapping

Dr. Sanjeev P. Sahni

A recent study suggests that more than 65% of the Fortune 500 companies and (since the beginning of the last decade) many Indian companies including several MNCs in India have designed or re-designed their HR practices based on competency modeling. Competency Mapping is a process of identifying key competences in an organization, and then using it for job evaluation, recruitment, training and development, performance and talent management, succession planning etc. There is a need for Human Resources and other professionals to understand the distinct approach and the detailed methodologies involved in building Competency Model, Competency Mapping and Measurement tools to be used during the process so that they effectively integrate and implement the contemporary HR policies and practices in their organizations. This course is intended to make professionals understand design, plan and implement the assessment and development centers. The major objective of this course is to obtain knowledge about various psychometric testing and other management techniques and tools, particularly observational skills. It also helps to understand the organizational interventions on the basis of the assessment results to optimize the growth process.

3 credits
45 hours

Strategic Compensation Management and Design (Compensation Strategies & Employment Laws)

Dr. Sanjeev P. Sahni & Jeevan Deep Sehgal

Strategic Compensation Management and Design is an important human resource (HR) tools that organizations use to manage their employee. For an organization to receive its money’s worth and motivate & retain skilled employees, it needs to ensure that its compensation system is not an island by itself. Therefore, one of the most important purposes of imparting this course is that it is most significant for an organization to link compensation to its overall goals and strategies. Strategic Compensation Management and Design helps in establishing an internally equitable and externally competitive philosophy and practice for paying employees. Smart, successful organizations do regular planning and evaluating of their compensation and performance appraisal systems. Because compensation is visible and important to employees, it is critical to consistently communicate a clear message regarding how pay decisions are made. In short, a solid compensation strategy requires that employee pay matches the organizational requirements.

1.5 credits
22.5 hours

Psychological Assessment at Workplace

Dr. Mohita Junnarkar

Psychological assessment is the science of measuring mental capacities and process. The course will focus on the theory and techniques of psychological measurement. The course shall focus on the data collection methods in social sciences, data coding, data entry, data cleaning, and data processing and data analysis techniques. These processes are devoted to testing, measurement, assessment and related activities. The objective of the course is to enable the students to understand the steps of construction and validation of assessment instruments such as questionnaires, tests, rater’s judgements and personality tests. The course will also highlight item response theory, intraclass correlation etc. The statistical computation of reliability (inter-item correlation and alpha coefficient) and validity (construct validity, face validity, predictive validity, discriminant validity and convergent validity) will be taught through the use of SPSS and AMOS/ LISREL. The course will be aimed towards construction of questionnaire or psychological scales and standardization process.

1.5 credits
22.5 hours

Business Communication and Etiquettes

Dr. Sanjeev P. Sahni

The way we communicate in a business setting have changed dramatically in the past several years and are constantly evolving. Today, we communicate faster, more often and across several different channels, each moment of every day. It is therefore imperative that management of incoming/outgoing information and responses receive undivided attention, in order to maintain optimal efficiency and effectiveness. The course Business Communication and Etiquettes’ aims to train students by transferring practical and theoretical knowledge to imbibe good business etiquettes, that will help them to advance their career and give them hands- on training in professional skills. It covers, but is not limited to ‘etiquettes and skills’ used in various settings: restaurants, fine dining, diners, pubs and cafes. It also includes etiquettes required for formal and informal correspondence, personal appearance, manners at home, mealtime manners, electronic etiquettes, and conversational skills. The course stresses on the importance of proper body language, tone, words, and introducing yourself and others in business and informal occasions. Broadly, the course primarily focus on how a business interacts with both external and internal stakeholders. Being aware of this is now becoming an essential skill for a business employee and this course introduces business expectations that are to be expected in the modern business environment. Business etiquette, when practiced in an appropriate manner, can open communication channels, which can lead to building successful relationships, as well as your own personal success.

3 credits
45 hours

Humour as a Tool for Business Success

Dr. Tithi Bhatnagar

Humor is a powerful tool that facilitates a successful career. It has a different connotation as compared to that of comedy. It includes an element of wit, which comes from common sense and wisdom. It can aid in motivating and building relationships among individuals by providing a light and yet substantial touch to otherwise difficult situations thus reducing stress, increasing group cohesiveness, and creating a positive organizational culture. Humor can provide a winning edge in today’s volatile and complex world that is undergoing a rapid transformation. The only requirement to study humor as a business tool is the zeal to develop on newer and creative skills that can provide students with an edge in the competitive environment. The purpose of this course is to help students with the understanding of the concept of humor: how to make your point using humor, types of humor, techniques for effective delivery, handling hostile questions with humor, using humor without words; and learn its practical application in conflict management, motivating people, dealing with complicated situations, influencing corporate culture, and improving productivity

3 credits
45 hours

Conflict Management in Organizations

Dr. Iryna Soroka

In modern world the need for conflict management skills is becoming increasingly important. Social, economic and psychological factors make conflict inevitable during the working process in organizations. The ability to manage conflict situations is one of the most important components of professional competence of the individual. “Conflict Management in Organizations” course is designed to enable students to recognize the sources, reasons, types of conflicts arising in modern organizations and is centred on introducing the ways of conflict resolution and prevention. Students will get familiar with the conflict resolution model comprised of cognitive, emotional and behavioural components. The cognitive component – is the knowledge of theory, understanding and adequate perception of organizational conflicts. The emotional component refers to emotions that prevail in the company interaction (positive or negative), and the ability to control them. The behavioural component involves a high level of conflict resistance and collaboration as a style of behaviour in a conflict.

3 credits
45 hours

Behavioural Economics

Dr. Sarni Jain

Behavioural Economics is the study of the effect of psychological factors on the economic decision-making process of individuals. In the class, we will attempt to reunite the disciplines of Psychology and Economics which began drifting apart a century ago. Psychology studies how an individual behaves whereas Economics studies how an individual should behave. In particular, we will consider how predictions of economic models can be replaced with psychological realistic assumptions based on empirical observations from the lab and from the fields. This will help us get a clear picture of the effect of modified assumption on markets, public policy and our day to day life in general. The subject develops on the work of Nobel laureates Daniel Kahneman and Richard Thaler who engraved a new lens in the field of research to look from a slightly different perspective for developing a deeper and clearer understanding of human behaviour in the economic settings. The course will discuss the departures from neoclassical preferences to rational expectations. The topics intended to cover will help to develop a basic understanding of the subject i.e. behavioural economics, introducing new trends on combining judgement and decision making and finally highlighting the practical implications of the subject.

4 credits
60 hours

Happiness at Workplace

Dr. Tithi Bhatnagar

In today’s business, the understanding of happiness can be a key differentiator towards leading a rewarding life in every sphere of an individual's life. This understanding is what differentiates an average professional from an exceptional one. It can provide employees with a greater opportunity to use skills and vary work duties. Research in the field shows that employees who are happy, enjoy multiple advantages in comparison to their less happy peers, and that those who have high levels of happiness are more likely to secure job interviews, to be evaluated more positively by supervisors once they obtain a job, to show superior performance and productivity, and to handle managerial jobs better. They are also less likely to show counter-productive workplace behavior and job burnout. It is important for managers to not only introduce this concept in the workplace, but also more importantly, to apply it in a more positive way to ensure that employees become more optimistic to new concepts or management practices. The purpose of this course is to help them in becoming aware of their happiness, and sense of purpose. This understanding will help them develop a vision that is powerful, self-congruent and meaningful, thereby leading to professional excellence.

4 credits
60 hours

Cross-cultural business behaviour

Dr. Iryna Soroka

Globalization has influenced the way of doing business immensely. People have to understand and learn how to overcome challenges of working across cultures. Whether we are receiving clients from abroad, visiting potential overseas suppliers, working in international virtual teams, presenting, negotiating or socializing, we need to be able to do the following things to communicate effectively: research and analyze national and corporate cultures of the business people we deal with; we need to be flexible, adapting to a particular situation; be aware of possible conflicts arising from misunderstanding and learn how to manage them. This course helps to develop these skills.

3 credits
45 hours

Psychological Aspects of Doing Business

Dr. Iryna Soroka

This course combines the science of human behaviour with experience of the world of work to attain effective and sustainable performance for both individuals and organizations. It embraces both theory and practice. The behaviour and actions of people at work and activities of an organization are directed towards the attainment of certain aims. Setting SMART goals is one of the practical tasks of this course. The way an organization manages its people impacts on its activity which is why understanding the relationship between job satisfaction and work performance, motivation and rewards is important. Globalization has tremendously influenced the ways of doing business, therefore this course also pays attention to cross-cultural management. The rapidly changing world of the XXI century demands from employees to possess certain soft and hard skills which are both introduced as well as practiced (e.g. critical thinking, creativity) within the frame of this course. Individual diversity, leadership, work/life balance, time, stress and conflict management, business protocol and many other themes are presented in the course “Psychological aspects of doing business”.

1.5 credits
22.5 hours

Management Information System with Excel and Storytelling through Powerpoint

Jeevan Deep Sehgal

MIS reports and dashboard are very important in managing human resources. These tools are considered to be part of reporting and used for the informed decision making. In today’s corporate world any professional is required to work on data and create the reports and dashboards. This course introduces the concept of HR MIS reports and dashboards and train the students on the skills required to create these reports and dashboards. The course will also train students on skills like Excel and Power Point presentation with the usage of real-life data sets and scenarios. This course will prepare the students for the corporate world and provide them hands-on learning.

4 credits
60 hours

Principles of Criminology

Akshaya K.

Over the past few decades, crime has become an increasingly prevalent phenomena in our society, with every year the number of crimes committed rising steadily. As the society evolved, so did the methods and manner in which crimes are committed. This indicates the need to study crime and criminal behaviour, its causes, preventive measures, the impact it creates and how the society responds to it. Criminology is a discipline that studies these aspects by drawing from various other related disciplines such as psychology, sociology, law, history, philosophy, science etc. This course, The Principles of Criminology, aims to familiarize the students with how explanations of criminal behaviour has evolved from primitive (spiritual and demonological) to more scientific understanding through, various biological, psychological and social factors and their relation to criminal behaviour. Through the course, we will also introduce the students to the philosophical and methodological debates and criticisms about various theories of crime causation and prevention. There will be special emphasis on the evolution and impact of various criminological theories and how they have impacted policy making and the criminal justice system. It will also explore how various movements such as Positivism, Marxism, Feminism, Globalization etc. contributed towards the understanding of offending behaviour. The course, in a nutshell, will look at crime and criminal behaviour in the backdrop of a changing and evolving society.

1.5 credits
22.5 hours

Consumer Psychology

Dr. Sanjeev P. Sahni & Mansi Sharma

Consumer psychology is important to understand the behaviour of buyer and enable organizations to make innovative products and create effective communication. Consumer psychology draws on the fields of psychology, marketing, and communications. Consumer psychologists explore how people respond to information and experiences related to certain products and services. This course will prepare students for career building in both disciplines, either a successful career in marketing or a more general applied psychological theory to the world of business.

3 credits
45 hours

Psychology of Entrepreneurship

Jeevan Deep Sehgal & Vrinda Garg

Consumer psychology is important to understand the behaviour of buyer and enable organizations to make innovative products and create effective communication. Consumer psychology draws on the fields of psychology, marketing, and communications. Consumer psychologists explore how people respond to information and experiences related to certain products and services. This course will prepare students for career building in both disciplines, either a successful career in marketing or a more general applied psychological theory to the world of business.

3 credits
45 hours

Introduction to Principles of Management

Iryna Soroka